Terms of Travel

Our Terms and Conditions

Our Promise of Fair Trading

Your contract is with SkiBusUk.
When you make a booking, you guarantee that you have the authority to accept, and do accept on behalf of your party the terms of these booking conditions which, unless agreed in writing cannot be changed. A contract will exist as soon as payment is made This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. If you had not seen these terms and conditions when you made your booking, it is deemed that the terms are accepted.

Delays if traveling by coach

You will understand that transport could be delayed due to traffic, weather conditions, mechanical failure, an accident or some other reason, the location of any delay cannot, even with all due care, be predicted, nor the circumstances or conditions which may exist. Accordingly, we cannot accept liability for any inconvenience or expenses you may incur or any consequential losses. We will make every effort to operate coaches of the standard described in this brochure but cannot accept a claim on the basis of an inferior vehicle being used as a relief or replacement or in cases of ‘Force Majeure- Important’ as described in these conditions.

Live and Let Live

You have to consider other people. We reserve the right to refuse or cancel a booking or admittance on our transport
to clients who breach any applicable rules or whose behaviour (including bad language and abuse) or health or hygiene
which in our opinion or that of any person in authority may impair the comfort, or well-being of others, their safety and the safety of employees, or damage to vehicle.

If You Cancel Your Booking

You, or any member of your party, may cancel travel with us, but will have to provide written notification from the person who made the booking 3 weeks in advance of intended travel. Since we incur costs in canceling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum.

If You Change Your Booking

If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your departure date we will do our utmost to make these changes but it may not always be possible. Any request for changes (including alterations to names) must be in writing from the person who made the booking.
You will be asked to pay an administration charge of £20 per person, and any further cost we incur in making this alteration.

Cancellation Charges

A cancellation fee of 30% will incur per passenger canceled. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

If We Change or Cancel Your Booking

It is unlikely that we will have to make any changes to your holiday arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. We also reserve the right, in any circumstances, to cancel your holiday arrangements. For example, if the minimum number of clients required for a particular arrangement is not reached, we may have to cancel it. If we are unable to provide the booked travel arrangements, you can either have a refund or all monies paid or accept an offer of alternative arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower rate).

Our Price Promise

We reserve the right to alter the prices of any travel shown on our website and you will be advised of the current price at the time of booking your Travel.
In the circumstances listed below the price may be subject to change:
Changes in transportation costs, including the cost of fuel; dues, taxes or fees embarkation or disembarkation fees at ports; currency exchange rates; Government action such as increases in VAT or any other government imposed increases.

Confirmation Of Booking

We will email your confirmation of travel prior to departure. This will need to be present when embarking the vehicle on the date of travel specified.